Terms of Service
TERMS OF SERVICE
Last Updated: October 2, 2026
Welcome to Earth and Heal. These Terms of Service (“Terms”) govern your access to and use of EarthandHeal.com (the “Site”) and your purchase and use of products and services offered by Earth and Heal (“Earth and Heal,” “we,” “us,” or “our”).
By visiting our Site, purchasing a product, or otherwise using our services, you agree to these Terms. Please read them carefully before using the Site.
1. ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have the consent of a parent or legal guardian where required.
You may not use our products or services for any unlawful or unauthorized purpose or violate any applicable laws in connection with your use of the Site.
You must not transmit viruses, malware, malicious code, or other material intended to interfere with the operation or security of the Site.
2. PRODUCTS AND SERVICES
Earth and Heal offers wellness-related products, including grounding products and accessories.
We make reasonable efforts to display product descriptions, photographs, specifications, colors, and other information as accurately as possible. However, actual product appearance may vary slightly due to manufacturing differences, screen settings, photography, product improvements, or other factors.
We reserve the right to modify or discontinue products, features, specifications, or services at any time.
3. HEALTH AND WELLNESS DISCLAIMER
Products and information offered by Earth and Heal are intended for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Information appearing on EarthandHeal.com, our advertisements, product packaging, social-media accounts, emails, or other materials is provided for general informational and educational purposes and should not be considered medical advice.
Individual experiences with grounding or other wellness practices may vary. We do not guarantee any particular health or wellness outcome from using our products.
If you have a medical condition, use a medical device, take medication, are pregnant, or have concerns about whether a product is appropriate for you, consult an appropriately qualified healthcare professional before use.
Do not disregard professional medical advice or delay seeking medical care because of information provided by Earth and Heal.
4. GROUNDING PRODUCT USE
Earth and Heal grounding products should be used according to the instructions provided with the product.
Where a grounding product connects to an electrical outlet, it is intended to connect only to the grounding component as designed. Users are responsible for ensuring that the electrical outlet and grounding system they use are properly installed and functioning.
Do not use damaged cords, connectors, outlets, or products.
If you are uncertain about the condition or grounding of an electrical outlet, consult a qualified electrician before using an outlet-connected grounding product.
Earth and Heal is not responsible for damage or injury resulting from misuse, unauthorized modification, improper electrical systems, failure to follow product instructions, or use of a product for purposes for which it was not designed, to the extent permitted by applicable law.
5. PRICES AND PAYMENT
Prices displayed on EarthandHeal.com are shown in the applicable currency and may change without notice.
We reserve the right to correct pricing, typographical, or product-information errors.
Applicable taxes, shipping charges, and other fees may be added to your order and displayed during checkout.
By providing payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to process the applicable charges.
6. ORDERS
Submitting an order does not necessarily constitute our final acceptance of that order.
We reserve the right, where permitted by law, to refuse, cancel, or limit an order for legitimate reasons, including suspected fraud, pricing errors, inventory problems, payment issues, or suspected unauthorized resale.
If we cancel an order after payment has been successfully processed, we will provide an appropriate refund for the canceled portion.
Please provide accurate billing, shipping, contact, and payment information when placing an order.
7. SHIPPING AND DELIVERY
Shipping and delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, transportation disruptions, holidays, or incorrect shipping information.
Customers are responsible for providing an accurate and complete delivery address.
Additional information regarding shipping may be provided in our Shipping Policy.
8. RETURNS, REFUNDS AND 30-DAY GUARANTEE
Certain Earth and Heal products may qualify for our 30-Day Money-Back Guarantee, subject to the conditions described in our Return and Refund Policy.
Eligibility requirements, return procedures, exclusions, and other applicable conditions are governed by the Return and Refund Policy in effect at the time of purchase.
Nothing in these Terms limits any mandatory consumer rights that cannot legally be waived.
9. ACCURACY OF INFORMATION
We make reasonable efforts to provide accurate and current information. However, information on the Site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other matters.
We reserve the right to correct errors and update information where appropriate.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, content appearing on EarthandHeal.com—including our branding, logos, product designs, photographs, graphics, videos, written content, and website materials—is owned by or licensed to Earth and Heal and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, sell, exploit, or commercially use our protected content without authorization except as permitted by applicable law.
11. REVIEWS AND USER CONTENT
If you submit a review, photograph, testimonial, comment, suggestion, or other content to Earth and Heal, you represent that you have the right to provide that content.
Where permitted by law and subject to any permissions or restrictions presented when the content is submitted, you grant Earth and Heal a non-exclusive right to use submitted content in connection with operating, promoting, and improving our business.
You may not submit unlawful, fraudulent, defamatory, infringing, threatening, or malicious content.
12. THIRD-PARTY SERVICES AND LINKS
Our Site may contain links to or integrations with third-party websites, applications, payment processors, shipping companies, or other services.
We are not responsible for the content, availability, privacy practices, or independent actions of third-party services that we do not control.
Use of third-party services may be governed by their own terms and policies.
13. PROHIBITED USES
You may not use the Site:
- For unlawful or fraudulent purposes
- To violate applicable laws or regulations
- To infringe intellectual-property rights
- To transmit malware or malicious code
- To collect information about others unlawfully
- To interfere with the Site's operation or security
- To attempt unauthorized access to our systems
- To submit intentionally false or misleading information
- To engage in fraudulent transactions or payment disputes
We may restrict access to the Site when reasonably necessary to address prohibited activity.
14. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Site, its content, and our services are provided on an “as is” and “as available” basis except for warranties expressly provided by Earth and Heal.
We do not warrant that the Site will always be uninterrupted, error-free, or completely secure.
Any warranties that cannot legally be excluded remain unaffected.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Earth and Heal and its owners, employees, affiliates, service providers, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
16. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Earth and Heal harmless from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the Site, your material violation of these Terms, or your infringement of another person's rights.
17. PRIVACY
Your submission and processing of personal information through EarthandHeal.com is governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information is collected, used, and disclosed.
18. CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes in our products, services, business practices, or legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the Site after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
19. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies expressly incorporated into them, constitute the agreement between you and Earth and Heal concerning your use of our Site and services.
21. GOVERNING LAW
These Terms will be governed by the laws applicable to Earth and Heal and the transaction, without limiting any mandatory consumer protections that apply based on a customer's place of residence.